FAQs

How does Click & Collect work?

Browse online, reserve your size, wait for our confirmation, then collect in store.

Do you deliver outside Nairobi?

Yes, we deliver countrywide via courier.

What payment methods do you accept?

M-PESA, Visa and Mastercard. Pay on delivery is available in selected areas.

Are your shoes original?

Yes. See our Authenticity Promise.

Can I exchange for a different size?

Yes, within 7 days and subject to availability. See our Returns page.